To log into the system using a web browser, simply type the URL of the WebIssues server in the address bar, for example http://www.example.com
, and press ENTER. You can add the address of the server as a bookmark in your browser to avoid having to type it each time.
In the login window, type your username and password. If they are correct, you will be redirected to the main window. You may also be asked to enter a new password if the password was set by the administrator of the system and he forced it to be changed. Depending on its settings, your browser may offer to remember passwords.
To log in through the Desktop Client, run it and enter the URL of the server in the address bar, and then press ENTER. When the login window appears, enter your username and password. As with the Web Client, you may be asked to change your password.
The Desktop Client automatically remembers the addresses of all WebIssues servers it connects to. You can select a server from the list and double-click to connect to it. You can also choose to remember the password to avoid having to enter it each time. If you want to log in as another user, select a server from the list, right click and select Connect as. The program remembers the previously used logins for each server and displays them in the context menu.
After logging into the WebIssues system, you can change your password. In the Web Client, click Tools in the upper right corner of the screen, and then click Change Password. In the Desktop Client, this command is always available in the main window toolbar. Enter your old password, and then enter your new password twice and click .